Why our Team is a Value for KanbanBOX Customers

When we ask our customers why they keep choosing KanbanBOX, the answers are clear and consistent:

They software intuitive, effective and help them achieve their goals in efficiency, productivity and control.
They perceive trustability from our KanbanBOX team, and they like to interact with us.

The credit for both answers lies with the people of KanbanBOX. Our team includes a unique blend of IT experts, developers and consultants who possess deep knowledge of the Kanban method, Pull systems and Lean principles. This combination of specialized and cross-functional skills provides significant added value to our customers.

This is because our professionals:

Understand and deliver the right features for real customer needs
Provide tailored advice to maximize software benefits
Offer excellent technical support.

Right features for real customer needs

Lean experts and Application Consultants work in the field, talking to people who use the software and interfacing with production managers to understand the real operational needs of your companies and your staff. Developers create data entry forms, summary tables, data connections, intuitive interfaces and advanced algorithms. Working together, they translate the concrete needs of users like you into easy-to-use, powerful and truly effective technical features.

This is why KanbanBOX software is so popular: it is a technologically advanced software but aligned with your needs.

Tailored advice

When we arrive to your plant, we don’t just install the software: we offer you our tailored advice. Our Lean Process Engineers, Application Consultants and Account start by thoroughly understanding your organization’s current processes, challenges, and goals. This allows us to offer customized recommendations on how to optimize production, distribution, and supply processes using advanced features like Heijunka and Milk Run.

This personalized advice ensures that you can fully leverage the potential of KanbanBOX, with an implementation that is closely aligned with your operational needs.

In addition, through initial consulting, our experts not only provide valuable insights but also establish trust with your team, facilitating smoother implementation and faster results.

Excellent technical support

Unlike many competitors, we do not outsource our technical support service. This strategic choice is aimed not only at directly monitoring any critical issues or needs of users, but also to ensure a high-quality support.

Thanks to its combination of technical expertise and business insight, our support team ensures that every interaction is both efficient and highly relevant to your needs.

Our internal support structure guarantees that our customers receive fast, competent, and contextually aware assistance whenever needed.

In conclusion, KanbanBOX isn’t just a software solution: it’s an entire team of skilled professionals dedicated to make you reach your goals.